Privacy Policy - EV Electric

Privacy Policy – EV Electric

Last Updated: 2026-01-22

EV Electric (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Manitoba’s Personal Information Protection and Identity Theft Prevention Act.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Billing and service address
Payment information
Company name (if applicable)
Details related to service requests, estimates, and invoices
Photos or videos of job sites (for documentation, warranty, safety, or marketing purposes with consent)

We may also automatically collect limited technical information when you visit our website, such as:

IP address
Browser type
Device type
Pages visited and time spent on our site

2. How We Use Your Information

We use your information to:

Provide electrical services and prepare estimates
Schedule and complete jobs
Process payments and issue invoices
Communicate about appointments, projects, and support
Maintain business records and warranties
Improve our website and services
Send marketing communications (only with consent and in compliance with Canada’s Anti-Spam Legislation)

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Information Sharing

We do not sell your personal information. We may share information with:

Payment processors
Accounting and invoicing software providers
Website hosting and IT service providers
Government authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Storage and Security

Your information may be stored on secure servers located in Canada or the United States. We use reasonable technical and organizational safeguards, including:

Secure servers and encryption
Limited access to personal information
Password protection and system monitoring

No system is 100% secure, but we take appropriate measures to protect your data.

6. Data Retention

We retain personal information only as long as necessary for:

Completing services
Legal and tax requirements
Warranty and liability purposes
Business record keeping

7. Your Rights

You have the right to:

Access your personal information
Request corrections
Withdraw consent
Request deletion where legally permitted

Requests can be made using the contact information below.

8. Cookies

Our website may use cookies for basic functionality and analytics. You can control cookies through your browser settings.

9. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.

12. Contact Information

If you have questions about this Privacy Policy or your personal information, contact:

EV Electric

Phone: (204) 791-6511

Website: [Your Real Domain Here]